OrderPlus Phone Numbers and Emails

General Info:

  • +86 298 187 6277
  • +86 202 987 9032
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Contact Information

OrderPlus Website:

OrderPlus Help Center:

Corporate Office Address:

Orderplus International Limited
14 Science Museum Road Tsim Sha Tsui Yau Tsim Mong District
Kowloon, Hong Kong 11470
Hong Kong

Other Info (opening hours):

Affitional Address:


7/F Spa Centre

No. 53-55 Lockhart Road

Wanchai, Hong Kong

More contact details

OrderPlus Rating Based on 320 Reviews

Rating details

1.2
more details
Customer service
Product or Service Quality
Exchange, Refund and Cancellation Policy
Advertised vs Delivered

Rating stats

Rating trend

Summary of OrderPlus Customer Service Calls

277 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call OrderPlus?

Shipping and Delivery Question:

  • “I have not received my merchandise”
  • “HAVENT GOT MY PACKAGE ORDER# 1222”
  • “Missing items that were ordered”

Request for Information Question:

  • “I'm checking on my order which was a pair of pearl jeans”
  • “Check on order”
  • “Questions about my order”

Return/ Replace Question:

  • “Want to return item”
  • “Return items”
  • “I want to return items”

Activation/ Cancellation Question:

  • “To cancel an order”
  • “My order of jan 26 has still not come i cancelles it with pay pal tou guys suck”
  • “Cancellation of invoice E1343140”

Payments and Charges Question:

  • “Unauthorized transaction”
  • “I was billed for something i didnt get”
  • “Unknown charges”

Refund Question:

  • “They sent me wrong stuffand I want a refund”
  • “I accidentally orderd two of the same thing i still want one jacket but would like my money back for the second one”
  • “Refund”

Account Question:

  • “Someone hacked my card number and has ordered things form you. I need theses orders stopped immediately.”
  • “You ripped me off stole money from my account i am persuing a legal action lawsuiye against this company fir un lawfully takihg money from my acciunt”
  • “I was fradulent on my pay pal acct for $81.65. I never purchased anything from the company. I will never buy anything.”

Product/ Service Question:

  • “Product came damaged”

Other Question:

  • “Compliment”
  • “My order”
  • “Refind”

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