Gail C Zls

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Verified Reviewer

Wrong sized items

Re: PayPal case PP-D-7089****

Mon 27/07/2020 8:41 AM

THIS IS AN ORDER THAT I SENT FOR TO ORDERPLUS INTERNATIONAL IN MAY. I HAVE JUST RECEIVED THIS ORDER ON 20TH JULY 2020,

AS YOU CAN SEE BY MY ORDER I ORDER 4X SHIFTS SIZE 2XLARGE.

WHEN I RECEIVED THIS ORDER, THE ITEMS WERE MARKED 2X LARGE BUT THEY ARE SOOOOOOOOOOOOOOOOO SMALL THAT THEY WOULD BARELY FIT A 10 YEAR OLD CHILD.

Product Code: 1DF6E0BFF7DC

wearing occasion: get together

color: other

collar: V-neck

gender: Woman

material: Polyester

top collar: Deep V-neck

sleeve length: Short sleeve

season: autumn / summer / spring

skirt length: Mid skirt

style: Leisure

version: A-line skirt

pattern type: Solid color

HOLAPICK

Re: ORDERPLUS INTERNATIONAL LIMITED

BUYER BEWARE!!!!!!!

V Neck Plain Shift Dress

$19.09 USD

Item number1DF6E0BFF7DC-3219****

V Neck Plain Shift Dress

$19.09 USD

Item number1DF6E0BFF7DC-3219****

V Neck Plain Shift Dress

$19.09 USD

Item number1DF6E0BFF7DC-3219****

V Neck Plain Shift Dress

$19.09 USD

Item number1DF6E0BFF7DC-3219****

Amount

$76.36 USD

Shipping

$15.95 USD

Total

$92.31 USD

I ORDERED THESE ITEMS ON 21ST MAY.

THEY ARRIVED ON 20TH JULY IN AUSTRALIA.

I HAD PUT IN A DISPUTE WITH PAY PAL FOR A REFUND BUT THE ORDER TURNED UP BEFORE PAY PAL HAD GOT AROUND TO IT. I HAD ORDERED SIZE 2 EXTRA LARGE!!!!!!! THE DRESSES WOULD BE LUCKY IF THEY FIT A 10 YEAR OLD CHILD!!!!!! ABSOLUTELY DISGUSTED!!!!!

SPREAD THE WORD ABOUT THIS COMPANY!!!!

I HAVE LEARNED THE HARD WAY.

CANNOT CONTACT THEM NOW!!!!!

THIS COMPANY IS BOGUS!!!!!! FALSE ADVERTISING. I HAVE PAID THEM $93 AUSTRALIAN DOLLARS FOR SOMETHING I CANT EVEN RESELL.

I ASKED FOR A REFUND BUT THE PARCEL ENDED UP ARRIVING.

DO NOT TRUST THIS COMPANY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

JUST DO NOT TRUST THEM!!!!!!! I WILL NEVER EVER ORDER WITH THESE THIEVING PEOPLE AGAIN!!!!!!!

Item ID1DF6E0BFF7DC-3219****

Item descriptionV Neck Plain Shift Dress

Item dispute reasonItem was not received

Resolution for this itemDeny

Item details

Item ID1DF6E0BFF7DC-3219****

Item descriptionV Neck Plain Shift Dress

Item dispute reasonItem was not received

Resolution for this itemDeny

Item details

Item ID1DF6E0BFF7DC-3219****

Item descriptionV Neck Plain Shift Dress

Item dispute reasonItem was not received

Resolution for this itemDeny

Item details

Item ID1DF6E0BFF7DC-3219****

Item descriptionV Neck Plain Shift Dress

Item dispute reasonItem was not received

Resolution for this item Deny.eb

We're currently investigating case PP-D-7089****

View full review
Loss:
$93
Cons:
  • Wrong sizing
  • Thieves and liars
  • Dont send what they publish

Preferred solution: Full refund

User's recommendation: BUYER BEWARE!!!!!! THIS IS A BOGUS COMPANY THAT IS FULL OF FALSE ADVERTISING!!!! The items are wrongly marked and after loads of contact they have done nothing!!!!! THIEVES!!!!!

2 comments
Catherine C Xpi

I am absolutely disgusted too...they do not respond, we're dealing with invisible scammers. PayPal sucks-as the CBA said yesterday, don't use PayPal-huh?

Guest

I have the same problem I need to return the items to small don’t know how to return

View more comments (1)
Jeanne F Btw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

NO REFUND. Disappointed!

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This has been exhausting. They asked me to cancel the dispute with PayPal. Then they could process the refund of $21.14. I've been waiting many weeks. FYI - DON'T EVER CANCEL YOUR DISPUTE WITH PAYPAL - ESCALATE THE DISPUTE Or better yet, don't purchase anything with this vendor. The clothing is less than desirable. Jeanne F.
View full review
Loss:
$21

Preferred solution: Full refund

Dianne H Xdv

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Verified Reviewer

Returned items...never received refund

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OrderPlus - Returned items...never received refund
Updated by user Sep 13, 2020

Orders Plus aka Ininruby never contacted me directly except for send a standard email stating the same thing each time they would write me...automated email. I finally got my credit card company to refund my account after showing a letter from the Post Master in Ca.

stating they were having issues with them not retrieving their return mail in order to prevent having to pay return postage. That's how they are getting away with stating they haven't received the returned merchandise

Original review Aug 14, 2020
I had 2 orders that were returned only I had 2 orders that were returned only not to receive a refund for either one. I have contacted the USPS and they informed me that they have been having a problem with the address on the package located in South San Fransisco. Their phone numbers on the invoice do not exist. I returned these items immediately upon receiving them. I feel that I am being scammed. I saw that they are actually located in China. I am not going to allow them to keep my money when these were returned to the San Fransisco address. I am not going to pay for items I do not have. I contacted the USPS and found out more details regarding your San Fransisco address. He told me he would supply me with a letter. I will be filing a complaint with the BBB and any other on-line company for reviewing the experience I have had with this company. Plus the 2 phone numbers they supplied are not valid numbers.
View full review
Loss:
$250
Pros:
  • No pros
Cons:
  • Do not refund returns
  • No refund received after making returns

Preferred solution: Full refund

User's recommendation: STAY AWAY...DO NOT BUY FROM

LINDA C Ftc

Did not get what I ordered

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OrderPlus - Did not get what I ordered
OrderPlus - Did not get what I ordered - Image 2
I just received the same 2 items, neither of which I ordered. Also a 3rd shirt was enclosed that is hideous. All are made of cheap tent like material.
View full review
Loss:
$105
Cons:
  • Crooks

Preferred solution: Let the company propose a solution

User's recommendation: Do not order from this company

NICOLO R

MISSING SHIPMENT

Dear Sirs, on 5th October 2020 I have bought and paid your item # n SPFQ4CLTITJ-6514**** but till now I did not receive the consignment. I please you to let me know the date of the shipment and the tracking regarding it to check the status of the shipment on your forwarder website. I await your prompt reply on the matter. Best regards, Nicolò Raso
View full review
Loss:
$40

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Abergwynfi, Wales

Imitation goods

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Boots ordered from website, complete crap turned up weeks after I had placed an order and couldn't get through to them by email Opened a case with PayPal regards delivery, they turned up and were the worst imitation of the picture, cheap plastic , different style, colour and fabric , complete con. I dont understand why they are allowed to carry on ripping people off, complete con.
View full review
Marlene S Gxj

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Very unhappy with service

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OrderPlus - Very unhappy with service
OrderPlus - Very unhappy with service - Image 2
Updated by user Apr 17, 2020

Actually I don’t know if this shirt was $20 I was never issued a receipt of items purchased my total is $72 have not received the rest of my merchandise I hope it fits or I’ll have to go through this all over again

Original review Apr 17, 2020
Received part of my order ordered large receive large however it is so small I cant get it on trying to return it when online cant get through to the chat takes me to a different website telephone numbers are not working no way to contact order plus to get it RMA to return the product this should not be
View full review
Loss:
$20
Cons:
  • Item not as described

Preferred solution: Need RMA to return product

User's recommendation: Do not buy from China

Anonymous
map-marker Middletown, Connecticut

Cheap cheap fabric

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received order-horrible quality-dont purchase
View full review

User's recommendation: dont buy

Anonymous
map-marker Lakewood, Washington

They didn't send my clothes

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I ordered 10 items in June 2020, and they only delivered 5 of the items back in July. I tried to communicate with them via the website email provided, which they did not respond. I checked PayPal's website and found their real contact information. I reached out to this company multiple times, and all they can tell me is that they are still processing the order. My last communication with them was August 7th, and they said "they are still processing my order" and to be patient due to COVID-19. I filed a dispute with PayPal, however, they did not do a thorough investigation and closed my case because this company provided old shipment numbers, that when I checked, were products delivered in July. PayPal never requested an itemized list affiliated with each shipment. Purely disappointing service from PayPal. I researched this company some more and found two main websites under them: Luvyle and Cici Lookshop. This company has changed its name before due to similar complaints. BEWARE, THEY ARE A SCAM, AND PAYPAL WILL NOT DO MUCH DURING THIS TIME TO HELP RESOLVE THE ISSUE.
View full review

User's recommendation: I would give them no stars if I could because this is a scam.

Michael Z Tox

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Pleasanton, Texas

Have not RECIEVED items purchased

I used PayPal and i have not RECIEVED items purchased and its all over the internet how they might be a scam company.. i have asked to refund and cancel my order purchase.
View full review

User's recommendation: DO RESEARCH BEFORE YOU BUY ONLINE PERIOD

Josse M

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Verified Reviewer

Not satisfied of the quality

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I did order a shirt and a swimming slip. The material quality is very bad, 95% synthetic material. Very difficult to find them for complaint. I paid about 45, i forget it, dont like to fight so long for this reclamation. I already have to pay about 11 for sending back to them. I forget this company, never Sean such a cheap quality.
View full review
Loss:
$50

Preferred solution: Full refund

Hiranya A

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Warning! Warning! This company are Scammers.

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Do not order from this company. Their ads look lovely and the clothes look lovely. I ordered size small but these clothes would fit a giant. They charge in US$ so make a ton of money for garbage. I stupidly forgot that I had burned by this company and ordered 4 pieces of clothing. I am so cross as of course I have lost the money! They are such a discredit to the reputation of China.
View full review
Loss:
$116

Preferred solution: Full refund

User's recommendation: I would not leave any stars for this company. They are liars and robbers

Sue M Eir

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Ordered D2F21407A38A, Sweet heart hem etc. Received ref: BG-04630****-*, side seam not caught, hem not sewn, dried blood spots on shoulder, Skirt not as full. Shoddy work in all.

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Very disappointed on quality of garment, I want a full refund and failing that the correct dress that is still being offered.
View full review
Loss:
$54

Preferred solution: Deliver product or service ordered

Terry K Cat

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refunds

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crap products, crap service, crap return policy yhere is their physical mailing information for returns Receiver: *** Zhigang Address: Gate 2, Zhongtang Warehouse, Sanhe Logistics Park, Chajiao Avenue, Zhongtang Town City: Dongguan State:Guangdong Country: China Zip Code: 523000 Phone number: 189********
View full review
Loss:
$250

Preferred solution: Full refund

User's recommendation: Do NOT buy there

Anonymous
map-marker Perth, Western Australia

Unhappy

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Dont waist your money on these products
View full review

User's recommendation: Do not buy from this company

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