Cindy S Dwd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I ordered 5 blouses from orderplus international limited on April 23,2020. I have not heard from them since. I do not have an order number only an invoice number and and ID# what can I do?

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Jun 12, 2020

As of June 12th 2020 I have received 1 blouse and no other communication.

Original review May 13, 2020
I do not have an order number. Please help.
View full review
Loss:
$88
Cons:
  • No contact
  • No order number

Preferred solution: Deliver product or service ordered

User's recommendation: Do not order anything from orderplus international limited

Anonymous
map-marker Sparks, Nevada

Never received item from seller- had to open claim through Paypal

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I purchased $96.00 worth of clothing from Orderplus Limited in January 2020 from a Facebook ad. I never received the item- come March I emailed them asking for updates, and received no correspondence from the seller. I knew that the world was in shambles over the Coronavirus and decided to give them another month... and still received nothing. I never received an order confirmation from the seller from my original purchase- and I cannot even locate the original ad from Facebook for reference. Finally, after months of waiting- I put in a claim to Paypal, and they granted me a refund for my money. It sounds like I was one of the lucky ones!
View full review

User's recommendation: Do not order from this company! Beware of Facebook ad purchases!

1 comment
Esther H Vtt

Thanks for sharing your experience, I’m hoping you can help me and others... I am struggling for PayPal to acknowledge this is a scam: I made a purchase from Orderplus and did not receive anything.

I waited a few more days and tried to find a website to contact them. The alarm bells soon started and contacted PayPal. I opened a dispute which I raised under ‘unauthorised transaction’ and asked PayPal to contact me... they didn’t get in touch, and closed the dispute saying the transaction ‘was authorised’.

(NB I recognise at the date of order the transaction was ‘legal’ but I had been trying to notify them of fraudulent activity.) PayPal then advised me to register the dispute as Goods Not Received and re-do the claim against the transaction. However...they have ‘closed’ the transaction and I am unable raise any other query or matter against this transaction. I emailed Orderplus and PayPal to confirm the goods are not received and I want to cancel my order. The email to Orderplus bounced back as not existing and the email to PayPal has not had a response.

I have tried to contact them by phone and the Message Centre but not received a call back or a non-automated reply.

How did you get your refund? Please help me.

Anonymous
map-marker American Canyon, California

I have not recieved my order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I have not received my order . I ordered my merchandise in early May. Please e-mail me with an update on my order
View full review
1 comment
Quinnlyn Hrt

I haven’t received my order yet either

Michael W Kai

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Do not order unless you can wait a month or more

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
OrderPlus - Do not order unless you can wait a month or more
Ordered some clothing for my granddaughter for Christmas. Order was placed on Dec 10, 2019. Today is Dec 27 and order still has not shipped!!! Never again from this company.
View full review
Loss:
$75
Pros:
  • Pictures look great
Cons:
  • Item did not ship in time for christmas
Reason of review:
Order processing issue

Preferred solution: Price reduction

Lisette D Moq

Don’t order scam

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
OrderPlus - Don’t order scam
OrderPlus - Don’t order scam - Image 2
Ordered stuff here from January 16. Its been a month. No delivery
View full review
Loss:
$75

Preferred solution: Full refund

Hattie S Zcm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancelation

I have a duplicate order. I need to cancel oone of the orders. I order 4 dress I only want two. I order two of the exact ones. If you could refund the money back to my account. Thank you Hattie Strickland hattiestrickland2016@***.com 404-914-****
View full review
Loss:
$79
Pros:
  • No pros all cons

Preferred solution: Full refund

Anonymous
map-marker Aurora, Illinois

Scam company!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Ordered after I bought some tops after an ad I found on FB never received the clothing and they took My money out of PayPal.
View full review

User's recommendation: Scam

1 comment
Jimmy W Iaj

We ordered through PayPal. You can fight them for a refund.

We are still waiting for the final decision but it looks good. Take the the card you used to make the purchase and protest the charge. Ordersplus will play with you till you give up. Be persistent.

They sent us fake tracking numbers and tracking numbers from a Chinese shipping company to.

Don't believe them. Good luck.

Anonymous
map-marker Anniston, Alabama

I am trying to locate my order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I have not received my order
View full review
1 comment
Jimmy W Iaj

We ordered through PayPal. We are still waiting for the final decision but it looks good.

Got the the card you used to make the purchase and protest the charge. Ordersplus will play with you till you give up. Be persistent. They sent us fake tracking numbers and tracking numbers from a Chinese shipping company to.

Don't believe them. Good luck.

Elanda J
map-marker Carrollton, Texas

I have not received my merchandise

Can't reach them say the number out of order
View full review
Loss:
$75

Preferred solution: Let the company propose a solution

Sheri R Inx

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

DO NOT PURCHASE ANYTHING!!! AVOID !!!!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
OrderPlus - DO NOT PURCHASE ANYTHING!!! AVOID !!!!
OrderPlus - DO NOT PURCHASE ANYTHING!!! AVOID !!!! - Image 2
Purchased $253.73 worth of clothing,shoes and jewelry. Received most of the items which were not as described, extremely poor quality, and in sizes made for children! I received most items separately and long past the 30 day exchange period. I filed a dispute claim with my credit card and Orderplus Intl agreed to accept the items for return and refund my money. I returned all items (tracked and insured) to the specific address they provided. Iwas repeatedly told I was receiving full refund to my credit card. I AM STILL WAITING. I have sent/received 30+ emails and I still have no refund, just lies. Each time it is a different contact person. Please help me get my money back!!!!!
View full review
Loss:
$253
Pros:
  • Pictures of merchandise are pretty
  • No pros
Cons:
  • Terrible business model
  • Refund never sent after i returned all items
Reason of review:
Problems with payment

Preferred solution: Full refund

Ordell Lep

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Castle Dale, Utah

Order

Would like to know when I can expect my order! Cant find any record of it however $118.96 was taken from my account and paid to tide boy limited wan cha hk. 296-853-****. Please send my order or refund my money.
View full review
Anonymous

No return address and it took 2 mths tp get my items.

Long wait for 2 months. When you called them they did not speak English! And they do not have a return address! And now thry have me on this pissed thing. And they keep telling me I am not verified. Forget you I am telling everyone on Facebook that you are a scam. And this pissed customer is a scam too. And I filled this out about 2 weeks ago and no one has done anything.
View full review
Cons:
  • Return address

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Brisbane, Queensland

Request return

I ordered four tops in Xxl . One fits but the others are far too small. I need to send them back for a refund please. I have tried sending an email that is listed on PayPal but it bounced back. Judy Whicker Judywhicker1@***.com
View full review
Celeste Y Ijy

Disgruntled

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Cancelled order immediately after made because of POOR reviews. Received shoes anyway with no indication as to how to return and money taken from my Paypal account!!!!
View full review
Loss:
$121
Cons:
  • Uncontactable
  • See reveiw
  • No return policy or information

Preferred solution: Full refund

User's recommendation: Buyer Beware and Stay away

Andrea D Nhf

THIS COMPANY IS A SCAM

PLEASE RESEARCH BEFOR YOU BUY FROM ANY IF THIS CUTE WEBSITES ADVERTISED IN INSTAGRAM. this website looked to good to be truth and guess what.... IS A SCAM, I made an order for $123 dollars. Theirs no email, no tracking, they don't have a web or a phone number. This company is from Hong Kong. DONT BUY ANYTHING. I'm just here to help out who ever I can before is too late, trust me I was very disappointed to find out I WAS SCAM!
View full review
Loss:
$123
Pros:
  • Photos
  • Prices seemed fair
  • Cute clothes
Cons:
  • No email
  • No website
  • Liers

User's recommendation: Research the websites before you buy!

  • 1
  • ...
  • 12
  • 13
  • 14
  • 15
  • 16
  • ...
  • 35